Hotel receptionists
Hotel receptionists register guests, assign rooms, issue keys, provide information concerning the hotel services, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.
Skill level: Semi-skilledCheck your pay
- Salary range for the majority of workers in Hotel receptionists - from R6 412 to R15 938 per month - 2025.
- A Hotel receptionists typically earns between R6 412 and R10 757 net per month at the start of the job.
- After 5 years of service, this is between R7 370 and R12 936 per month for a working week of 45 hours.
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Duties and tasks
- Maintaining an inventory of rooms available for occupancy, reservations and room assignments
- Registering arriving guests, assigning rooms, verifying customers’ credit and issuing room keys
- Providing information regarding hotel services and services available in the community
- Providing information about availability of accommodation and making room reservations
- Responding to guests’ requests for housekeeping and maintenance services as well as to complaints
- Contacting housekeeping or maintenance services when guests report problems
- Compiling and checking guest accounts for charges using computerized or manual systems
- Receiving and forwarding messages in person or using telephones or telephone switchboard
- Reviewing statements of charges to departing guests and receiving payment