Information and communications technology service managers
Information and communications technology service managers plan, direct, and coordinate the acquisition, development, maintenance and use of computer and telecommunication systems.
Skill level: SkilledCheck your pay
- Salary range for the majority of workers in Information and communications technology service managers - from Ksh64,450 to Ksh334,726 per month - 2025.
- A Information and communications technology service managers typically earns between Ksh64,450 and Ksh149,366 net per month at the start of the job.
- After 5 years of service, this is between Ksh101,295 and Ksh252,670 per month for a working week of 45 hours.
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Job Responsibilities
- Consulting with users, management, vendors, and technicians to assess computing needs and system requirements and specifying technology to meet those needs
- Formulating and directing information and communication technology (ICT) strategies, policies and plans
- Directing the selection and installation of ICT resources and the provision of user training
- Directing ICT operations, analysing workflow, establishing priorities, developing standards and setting deadlines
- Overseeing the security of ICT systems
- Assigning, reviewing, managing and leading the work of systems analysts, programmers, and other computer- related workers
- Evaluating the organization's technology use and needs and recommending improvements, such as hardware and software upgrades
- Establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources
- Establishing and directing operational and administrative procedures
- Overseeing the selection, training and performance of staff
- Representing the enterprise or organization at ICT related conventions, seminars and conferences