Travel consultants and clerks

Travel consultants and clerks supply information, arrange travel itineraries, obtain travel and accommodation reservations and organize group tours.

Skill level: Semi-skilled

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Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements
Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures
Preparing itineraries
Making and confirming reservations for travel, tours and accommodation
Issuing tickets, boarding passes and vouchers
Helping customers in obtaining necessary travel documents such as visas
Verifying travel documentation and registering passengers and luggage at check-in and departure
Preparing bills and receiving payments